Terms and conditions


Product descriptions

Every care has been taken to ensure the accuracy of description, specifications, colour and price of all products. All items are offered in good faith and subject to availability. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods. All items are offered subject to availability at the time of ordering. We reserve the right to limit the supply of models to one per customer to prevent profiteering.


Prices

The price shown for goods includes VAT at the current rate and excludes postage and packing charges, which are indicated separately. Customers outside the European Union will be charged less VAT with postage and packing at cost. Please contact us for more details on overseas transactions.


Pre-ordering

When pre-ordering a forthcoming item your payment details will be held securely and will act as a method of reservation for this product, guaranteeing that you do not miss out. Payment will not be charged until the item is in stock and ready for despatch. Under no circumstances should a pre-order be placed in our on-line shop using Paypal as a payment method as this transaction will debit your account immediately. Please use the green 'checkout' button and enter the details requested.


Payment

We accept all major credit cards and debit cards except American Express and Diners Card. Credit or debit card payments will be charged immediately prior to despatch of the goods. We also accept cheques and postal orders made payable to ‘RAIL EXCLUSIVE’ or ‘FOURSIGHT PUBLICATIONS’. Please do not send cash through the post.


Returns policy

If you are not entirely satisfied with an item, please return it to us (in its original packaging and with all relevant documentation) within 28 days and we will be happy to exchange it or refund your money. Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your post office for a proof of posting (available free of charge). This guarantee does not affect your statutory rights.


Data protection

We will keep a record of your name and address to send you news and information on our products and any other related items that we think would be of interest. We will never pass on your details to any other organisation.


Company details

RAIL EXCLUSIVE is a trading name of Foursight Publications Limited, 20 Park Street, King’s Cliffe, Peterborough PE8 6XN. Registered in England & Wales, Company No. 3149895.
VAT registration No. 657 7756 76.